Terms of service

BATTEN INC. TERMS OF USE

1. Overview

These Terms of Service (“Terms”) govern your use of the services provided by Batten Inc. (“Batten,” “we,” “us,” or “our”), including our websites (such as batten.shop, battensafe.com, and related properties), mobile or web applications, and any other digital products or services referencing these Terms (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

These Terms include a binding arbitration clause and class action waiver (see Section 13).

2. Account Registration and Security

Certain features may require an account. You are responsible for maintaining accurate information, keeping credentials confidential, and notifying us immediately at hello@battensafe.com if you suspect unauthorized access.
You are liable for all activity on your account.

3. Marketplace Model

Batten operates as a marketplace platform, connecting users with third-party sellers offering safety, security, and emergency products.
Batten does not manufacture, warehouse, or directly sell most products listed.

  • Purchases made on partner brand websites are subject to those brands’ policies.

  • Purchases made through Shopify Collective on batten.shop are processed by Batten but fulfilled by the brand partner, whose return and refund policy applies.

We may earn affiliate commissions when users make purchases through partner links. Compensation does not influence our product recommendations or reviews.

Batten is not the merchant or seller of record for third-party products and disclaims all responsibility for fulfillment, shipping, or product performance.


4. Prohibited Conduct

You may use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Violate applicable laws, infringe intellectual property rights, or distribute harmful code.

  • Reverse engineer, scrape, or misuse data from the Services.

  • Circumvent access controls or use the Services for fraudulent, deceptive, or malicious activity.

5. Content and Intellectual Property

All content on the Services — including text, logos, images, graphics, and code — is the property of Batten Inc. or its licensors. You may not reproduce or distribute it without permission.

User-generated content (“Your Content”) remains yours, but you grant Batten a perpetual, non-exclusive, royalty-free license to use, display, and adapt it in connection with the Services.

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). Copyright complaints can be directed to hello@battensafe.com.

6. Third-Party Links

Our Services may include links to third-party websites or offers. These are provided for convenience, and Batten is not responsible for their content, security, or business practices. You access them at your own risk.


7. No Guarantee of Service

We may modify, suspend, or discontinue any aspect of the Services without notice. We are not liable for interruptions or downtime.

8. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available.”
Batten disclaims all express or implied warranties, including merchantability, non-infringement, and fitness for a particular purpose.
We do not warrant that the Services will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Batten Inc. and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to:

  • Use or inability to use the Services;

  • Products purchased through third parties;

  • Interactions with partner brands or linked sites.

Our total liability for any claim will not exceed $100 USD or the amount you paid through Batten in the six (6) months preceding the claim, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless Batten Inc., its affiliates, and employees from claims or damages arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-law principles.

12. Dispute Resolution and Arbitration

Before filing any formal claim, you agree to contact hello@battensafe.com and attempt informal resolution.
If unresolved after 60 days, disputes will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Arbitration will take place in King County, Washington, unless mutually agreed otherwise.
You and Batten waive any right to a jury trial or class action.

13. General Terms

These Terms constitute the entire agreement between you and Batten. If any provision is held invalid, the remainder remains enforceable.
We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.

14. Contact

For questions, feedback, or legal notices, contact:
📧 hello@battensafe.com